Did you book your flight months or just days ago, but now your plans have changed? Don't worry! With Jetstar's flight change policy, you can easily change your flight online, saving you time and ensuring a hassle-free experience. In this guide, you'll find everything you need to know about the Jetstar change flight policy, including associated fees, the flight change process, the one-hour quick fix option, and much more for smooth changes.Â
Jetstar's change flight policy permits passengers to change their flight at any time before scheduled departure. You can change your flight online or offline, but a Jetstar flight change fee will apply to you. However, you will also be responsible for the fare difference if your flight is more costly than the previous one.Â
Jetstar Airlines' flight change policy makes traveling hassle-free. Before changing your flight, review the following guidelines to avoid last-minute hassles:
Jetstar offers a straightforward flight change option for its travelers. If you're concerned about the flight change process, check out the methods below.
Travelers can change or reschedule their flights over the phone. Follow the steps below to reschedule your flight by contacting Jetstar customer support.
Passengers can change their Jetstar flights by contacting the airline directly. If your ticket was booked through a third party, such as a travel agency or online booking platform, you will need to request changes through them. To avoid any hassles, you must inform your travel as soon as possible but no later than 48 hours before your scheduled departure.Â
If your reservation is not eligible for online changes, you can visit the airport. Head directly to the ticket counter or help desk and request a flight change or reschedule. Provide your personal information and booking code to the representatives. After reviewing your details and confirming that all requirements are met, let them know your new departure date or any other modifications to your booking. Once the payment is processed, the airline will issue a new ticket with the updated details.
Yes, if you change your flight after the one-hour booking window, Jetstar will charge a flight change fee. The fee varies depending on the method used to change the flight, such as through "Manage Booking," by contacting airline officials, at the airport, or via a travel agent.
Flight Type | Fee on day of departure ( â¤30d) | Fee >30d from booking |
---|---|---|
Domestic flights in Australia | AUD $80 | AUD $70 |
Domestic flights in Japan | JPY ¥5,000 | JPY ¥4,000 |
Domestic flights in New Zealand | NZD $70 | NZD $60 |
International AU-NZ flights | $90 AUD/NZD | $80 AUD/NZD |
Jetstar international flights | FJD $160 / KRW 95,000Â / AUD $105 / NZD $105 |
FJD $145 / KRW 82,000 / AUD $95 / NZD $95 |
Intl. flights Jetstar Japan (GK) | JPY ¥6,000 | JPY ¥5,000 |
Intl. flights Jetstar Asia (3K) | SGD $75 / LKR Rs.17,500 / IDR Rp.895,000 | SGD $65 / LKR Rs.14,880 / IDR Rp.690,000 |
Flight Type | Fee (12 Oct 2023â13 Nov 2024) | Fee (Before 12 Oct 2023) |
---|---|---|
Domestic AU flights | AUD $70 | AUD $60 |
Domestic Japan flights | JPY ¥4,000 | JPY ¥4,000 |
Domestic NZ flights | NZD $60 | NZD $60 |
International AU-NZ flights | $90 AUD/NZD | $80 AUD/NZD |
Jetstar international flights | FJD $145 / KRW 82,000 / AUD $95 / NZD $95 | FJD $125 / KRW 68,600 / AUD $80 / NZD $80 |
Intl. flights Jetstar Japan (GK) | JPY ¥4,500 | JPY ¥4,500 |
Intl. flights Jetstar Asia (3K) | SGD $65 / LKR Rs.14,880 / IDR Rp.690,000 | SGD $65 / LKR Rs.14,880 / IDR Rp.690,000 |
Yes, if a passenger in your group needs to change their flight, they can do so. Under the Jetstar change flight for one passenger policy, certain terms and conditions must be followed. You will need to contact airline representatives for assistance with the flight change. However, service charges may apply.Â
With the One Hour Quick Fix Jetstar option, you can make changes to your booking without incurring extra charges, as long as you adhere to the time limit restrictions. You may change your flight within one hour of booking without paying any fees. However, if you reschedule your flight to a more expensive fare, a fare difference will apply.
Yes, you can change your flight date after booking. The airline allows you to change your flight date by using the Manage Booking option, contacting your travel agent, or reaching out to the customer support team.
If you make changes in your travel within one-hour of booking, there is no date change fee, but after the one hour of booking, date change fee will apply.Â
Keep in mind that if you change your flight date through customer support, you will have to pay the date change fee, which is mentioned in the table below.Â
Customer Support - Payment Fee | |
---|---|
Booking made in Australia (AUD) | Jetstar Airways flight |
There is no payment fee when you book in Australian Dollars (AUD) using PayID, a Jetstar voucher, Jetstar Gift Card, or Points Plus Pay - Flights (if the full amount is paid with Qantas Points). | No Fee |
Debit or Prepaid Card - Mastercard | 0.37% |
Debit or Prepaid Card - Visa | 0.52% |
Debit or Prepaid Card - Visa + EFTPOS This fee applies when you pay in AUD for domestic flights in Australia or Jetstar international flights departing Australia, using a Visa debit card with EFTPOS support (not valid for Apple Pay). |
0.29% |
PayPal (Pay Now and Pay in 4) | 0.69% |
Credit or charge card - American Express, UnionPay, JCB | 1.05% |
Mastercard credit card | 1.05% |
Visa credit card | 1.15% |
Alipay | 1.5% booking |
Zip | 1.6% per booking |
UATP | 1.75% |
Apple Pay is available for Mastercard, Visa debit, credit cards and American Express |
The payment fee depends on the card you use with Apple Pay:
|
If you need to reschedule your travel plans due to changes in your itinerary, you can change your flight. However, if you make changes more than one hour after booking, the airline will apply a flight change fee along with any applicable fare difference.
The flight change fee varies depending on your fare type and the time of your rescheduling request.
Some changes cannot be made online. In such cases, you will need to contact airline representatives. Here's a quick guide to help you make changes to your booking.
Types of changes | Contact Centre | Manage booking |
---|---|---|
Change origins and destinations | (yes) | Not eligible |
Jetstar change flight time | (yes) | (yes) |
Reverse city destinations (SYD-MEL to MEL-SYD) | (yes) | Not eligible |
Change bundle type or fare | (yes) | Not eligible |
Transfer ticket/name change | (yes) | Not eligible |
Yes, according to Jetstar's flight postponement rules, you can postpone your flight with ease. You must notify the airline officials about the change to your flight before your scheduled departure. However, please note that postponed flights may incur additional charges. You'll need to check the availability of flights based on your new travel date. If your final destination is international, you will need to contact an airline agent for assistance.
Jetstar's flight change policy allows you to adjust your travel plans as needed. If you change your flight within one hour of booking, no additional charges will apply, though fare differences may still occur. To reschedule your flight, you will need to contact an airline agent.
The Jetstar flight change fee varies depending on your fare type. To avoid service charges, you should reschedule your flight through the 'Manage Booking' option. If your flight is delayed due to circumstances beyond your control, the airline may offer compensation or arrange an alternative flight. However, according to Jetstar's flight change time rules, you can change your flight time, but you must adhere to specific terms and conditions.
You can reschedule your Jetstar flight online or by contacting airline representatives. Alternatively, you can change your flight by reaching out to your travel agent.
Yes, according to Jetstar's flight change time rules, you are allowed to adjust your flight time if you need to change your travel plans due to unforeseen circumstances.
Don't worry! You can request a full refund if the new flight does not suit your travel plans.Â
You can change your flight free of charge within the "quick fix" hour, as per Jetstar's ticket change policy. However, fare differences may apply.
Yes, you can change your long-haul flight by contacting airline representatives. Please note that long-haul flight changes cannot be made online.
Official Sources:
Source Checked On: 14 April 2025
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