Jetstar Change Flight: Your Ultimate Guide!

A traveler with a backpack is checking Jetstar's flight change and reschedule policy on their phone, including required fees, date changes, destination changes, the one-hour quick fix option, and other ticket modifications.

Did you book your flight months or just days ago, but now your plans have changed? Don't worry! With Jetstar's flight change policy, you can easily change your flight online, saving you time and ensuring a hassle-free experience. In this guide, you'll find everything you need to know about the Jetstar change flight policy, including associated fees, the flight change process, the one-hour quick fix option, and much more for smooth changes. 

What Is Jetstar Flight Change Policy?

Jetstar's change flight policy permits passengers to change their flight at any time before scheduled departure. You can change your flight online or offline, but a Jetstar flight change fee will apply to you. However, you will also be responsible for the fare difference if your flight is more costly than the previous one. 

Jetstar Change Flight Guidelines

Jetstar Airlines' flight change policy makes traveling hassle-free. Before changing your flight, review the following guidelines to avoid last-minute hassles:

  • You can reschedule your travel plans through an authorized channel.
  • Jetstar offers a one-hour quick-fix option to reschedule your flight without a fee.
  • After the first hour of booking, travelers are responsible for the flight change fee.
  • You must contact Jetstar Airlines to change a long-haul flight.
  • The airline does not allow you to change your destination or origin via "Manage Booking."
  • If you cannot board your flight due to a serious illness, you must provide valid medical documentation.
  • If you cancel your booking within the risk-free period, you will receive a full refund.
  • If your flight is changed due to circumstances beyond your control, you are entitled to a full refund or to board the rescheduled flight. 
  • If your flight is delayed for three hours or more, Jetstar will provide food vouchers and overnight accommodations.
  • Jetstar flight change fees in Australia vary depending on your fare type and when you request to change your flight. 

How Can I Change My Jetstar Flight?

Jetstar offers a straightforward flight change option for its travelers. If you're concerned about the flight change process, check out the methods below.

Method 1: Via Jetstar Website

  • First, visit the official Jetstar Airlines website.
  • Go to the "Manage Booking" tab and enter your booking number and last name.
  • Your booking details will be retrieved shortly based on your input.
  • Select the flight you wish to change from your booking list.
  • Click the "Modify or Change" button.
  • You can update the flight date, time, destination, class, and more as per your requirements.
  • After making the changes, click the "Save Changes" button.
  • Accept Jetstar's flight change terms and conditions.
  • Pay the required Jetstar ticket change fee and any fare difference using net banking, credit/debit cards, or other available payment methods.
  • Once the process is complete, Jetstar will send your updated ticket via email.

Method 2: Connect With Airline Officials

Travelers can change or reschedule their flights over the phone. Follow the steps below to reschedule your flight by contacting Jetstar customer support.

  • Call Jetstar Airlines' official customer service number.
  • Select your preferred language.
  • Press the corresponding number for the flight change option.
  • Follow the IVR prompts to connect with an airline representative.
  • Once connected, request a flight change.
  • Provide your booking number and personal details to the representative.
  • The airline representative will check if your ticket is eligible for the requested changes.
  • If your ticket meets the requirements, pay the applicable flight change fee and any fare difference.
  • An airline representative will contact you within a specified timeframe to confirm your flight change.

Method 3: Connect with Travel Agent 

Passengers can change their Jetstar flights by contacting the airline directly. If your ticket was booked through a third party, such as a travel agency or online booking platform, you will need to request changes through them. To avoid any hassles, you must inform your travel as soon as possible but no later than 48 hours before your scheduled departure. 

Method 4: At the Airport

If your reservation is not eligible for online changes, you can visit the airport. Head directly to the ticket counter or help desk and request a flight change or reschedule. Provide your personal information and booking code to the representatives. After reviewing your details and confirming that all requirements are met, let them know your new departure date or any other modifications to your booking. Once the payment is processed, the airline will issue a new ticket with the updated details.

Jetstar Change Flight Fee

Yes, if you change your flight after the one-hour booking window, Jetstar will charge a flight change fee. The fee varies depending on the method used to change the flight, such as through "Manage Booking," by contacting airline officials, at the airport, or via a travel agent.

Bookings Made on and From 14 November 2024

Flight Type Fee on day of departure ( ≤30d) Fee >30d from booking
Domestic flights in Australia AUD $80 AUD $70
Domestic flights in Japan JPY ¥5,000 JPY ¥4,000
Domestic flights in New Zealand NZD $70 NZD $60
International AU-NZ flights $90 AUD/NZD $80 AUD/NZD
Jetstar international flights FJD $160 / KRW 95,000 / AUD $105 / NZD $105
FJD $145 / KRW 82,000 / AUD $95 / NZD $95
Intl. flights Jetstar Japan (GK) JPY ¥6,000 JPY ¥5,000
Intl. flights Jetstar Asia (3K) SGD $75 / LKR Rs.17,500 / IDR Rp.895,000 SGD $65 / LKR Rs.14,880 / IDR Rp.690,000

Booking Made Before 14 November 2024

Flight Type Fee (12 Oct 2023–13 Nov 2024) Fee (Before 12 Oct 2023)
Domestic AU flights AUD $70 AUD $60
Domestic Japan flights JPY ¥4,000 JPY ¥4,000
Domestic NZ flights NZD $60 NZD $60
International AU-NZ flights $90 AUD/NZD $80 AUD/NZD
Jetstar international flights FJD $145 / KRW 82,000 / AUD $95 / NZD $95 FJD $125 / KRW 68,600 / AUD $80 / NZD $80
Intl. flights Jetstar Japan (GK) JPY ¥4,500 JPY ¥4,500
Intl. flights Jetstar Asia (3K) SGD $65 / LKR Rs.14,880 / IDR Rp.690,000 SGD $65 / LKR Rs.14,880 / IDR Rp.690,000

Jetstar Change Flight for One Passenger

Yes, if a passenger in your group needs to change their flight, they can do so. Under the Jetstar change flight for one passenger policy, certain terms and conditions must be followed. You will need to contact airline representatives for assistance with the flight change. However, service charges may apply. 

What Is One Hour Quick Fix Jetstar Option?

With the One Hour Quick Fix Jetstar option, you can make changes to your booking without incurring extra charges, as long as you adhere to the time limit restrictions. You may change your flight within one hour of booking without paying any fees. However, if you reschedule your flight to a more expensive fare, a fare difference will apply.

Can I Change My Flight Date After Booking?

Yes, you can change your flight date after booking. The airline allows you to change your flight date by using the Manage Booking option, contacting your travel agent, or reaching out to the customer support team.

If you make changes in your travel within one-hour of booking, there is no date change fee, but after the one hour of booking, date change fee will apply. 

Keep in mind that if you change your flight date through customer support, you will have to pay the date change fee, which is mentioned in the table below. 

Customer Support - Payment Fee
Booking made in Australia (AUD) Jetstar Airways flight
There is no payment fee when you book in Australian Dollars (AUD) using PayID, a Jetstar voucher, Jetstar Gift Card, or Points Plus Pay - Flights (if the full amount is paid with Qantas Points). No Fee
Debit or Prepaid Card - Mastercard 0.37%
Debit or Prepaid Card - Visa 0.52%
Debit or Prepaid Card - Visa + EFTPOS
This fee applies when you pay in AUD for domestic flights in Australia or Jetstar international flights departing Australia, using a Visa debit card with EFTPOS support (not valid for Apple Pay).
0.29%
PayPal (Pay Now and Pay in 4) 0.69%
Credit or charge card - American Express, UnionPay, JCB 1.05%
Mastercard credit card 1.05%
Visa credit card 1.15%
Alipay 1.5% booking
Zip 1.6% per booking
UATP 1.75%
Apple Pay is available for Mastercard, Visa debit, credit cards and American Express The payment fee depends on the card you use with Apple Pay:
  • Mastercard debit/prepaid: 0.37%
  • Visa debit/prepaid: 0.52%
  • Mastercard credit: 1.05%
  • Visa credit: 1.15%
  • American Express: 1.05%

Jetstar Reschedule Flight Policy 

If you need to reschedule your travel plans due to changes in your itinerary, you can change your flight. However, if you make changes more than one hour after booking, the airline will apply a flight change fee along with any applicable fare difference.

The flight change fee varies depending on your fare type and the time of your rescheduling request.

How Do You Make Changes to Your Jetstar Booking?

Some changes cannot be made online. In such cases, you will need to contact airline representatives. Here's a quick guide to help you make changes to your booking.

Types of changes Contact Centre Manage booking
Change origins and destinations (yes) Not eligible
Jetstar change flight time (yes) (yes)
Reverse city destinations (SYD-MEL to MEL-SYD) (yes) Not eligible
Change bundle type or fare (yes) Not eligible
Transfer ticket/name change (yes) Not eligible

Is it Possible to Postpone My Jetstar Flight?

Yes, according to Jetstar's flight postponement rules, you can postpone your flight with ease. You must notify the airline officials about the change to your flight before your scheduled departure. However, please note that postponed flights may incur additional charges. You'll need to check the availability of flights based on your new travel date. If your final destination is international, you will need to contact an airline agent for assistance.

Conclusion

Jetstar's flight change policy allows you to adjust your travel plans as needed. If you change your flight within one hour of booking, no additional charges will apply, though fare differences may still occur. To reschedule your flight, you will need to contact an airline agent.

The Jetstar flight change fee varies depending on your fare type. To avoid service charges, you should reschedule your flight through the 'Manage Booking' option. If your flight is delayed due to circumstances beyond your control, the airline may offer compensation or arrange an alternative flight. However, according to Jetstar's flight change time rules, you can change your flight time, but you must adhere to specific terms and conditions.

FAQs

1. How to change flights on Jetstar Airlines?

You can reschedule your Jetstar flight online or by contacting airline representatives. Alternatively, you can change your flight by reaching out to your travel agent.

2. Can I change my Jetstar flight time?

Yes, according to Jetstar's flight change time rules, you are allowed to adjust your flight time if you need to change your travel plans due to unforeseen circumstances.

3. What happens if Jetstar changes my flight?

Don't worry! You can request a full refund if the new flight does not suit your travel plans. 

4. Can I change Jetstar flights free of charge?

You can change your flight free of charge within the "quick fix" hour, as per Jetstar's ticket change policy. However, fare differences may apply.

5. Am I eligible to change my long-haul flight?

Yes, you can change your long-haul flight by contacting airline representatives. Please note that long-haul flight changes cannot be made online.


Official Sources:

Source Checked On: 14 April 2025


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